How does your business handle IT maintenance? Chances are that your small business is in one of two situations: you either have a small internal IT department that can only accomplish a handful of tasks every month, or you have no IT department and rely on your employees to perform any maintenance. No matter how you look at it, this situation is not advantageous.
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Your business is running as smooth as can be and your employees are performing their day-to-day duties in an admirable fashion. Everything is falling into place as you close in on a project deadline with extra time to spare. In a single moment, however, that all comes crashing down as your server experiences a fatal error, or your workstations start to run sluggishly. If your organization suffers from technology difficulties, how do you approach them?
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