How does your business manage its technology solutions? If you’re like most small businesses, you likely have limited technology maintenance, and not necessarily due to any fault on your part. Small businesses have limited budgets and resources available to them, making technology maintenance less accessible. Thankfully, managed services are here to make sure that you never settle for less than what your organization needs.
EZPC Indy Blog
IT support is one of the most important parts of any modern business simply because it’s just not feasible to run a business without any form of technology at its core. For example, most businesses rely on email and other forms of communication, whereas stores might require access to a point-of-sale software to sell their wares. Either way, it’s critical to the success of most businesses, and where there’s technology, there is bound to be someone who needs to manage and maintain it.
Every business will face a major technology problem at one time or another. Whether it is because your server just decided to quit on you, or you have received a not-so-friendly worded letter telling you to stop using a piece of software, managing technology for a whole organization is difficult. In cases like this, partnering with a managed service provider can be a real benefit. If you are going to choose to outsource some or all of your IT management to a provider, you will likely have to sign a service level agreement (SLA). Today, we look at the purpose of a SLA and how it works to benefit both parties of the agreement.
The modern business needs a reliable source of information technology support. Historically, this was provided through a method known as break/fix—if your business technology was to break, a technician would come in to fix it. While this approach works, there are many trade-offs to using it that a business shouldn’t have to accept. Now that there is the managed services model, businesses no longer do.
The small business owner has so many issues to manage that when it comes time to add employees, it can be a difficult endeavor finding the right person to fill the position. For the growing business, it’s important to find the right people for the job, but with such a shortage of trained and experienced workers on the open market, business owners need to have a strategy in place so that the onboarding process doesn’t cost their organization more than it has to. Understanding what to look for in a new hire can go a long way toward helping you make good personnel decisions, and keep the costs of training down.
There is no denying the value that an in-house information technology resource can offer a company. However, many small and medium-sized businesses might have a difficult time finding room in their budget to hire additional in-house resources. In cases like these, turning to other, external resources can provide a helpful boost to your IT.
Managed IT services are all the rage in the business world, and for good reason. They allow businesses of all varieties the ability to focus on their goals rather than their IT maintenance. However, it’s not always easy to understand what every single service offered by MSPs like us provide is. Here are three great services that we can provide for your SMB.
If we asked you how effective your current IT support is, what would your answer be? Do you find yourself waiting around for service technicians more often than not? Does it seem like you are always calling support about the same annoying issue? Regardless of who your IT service provider is, if they don’t offer managed IT services, you’re at a significant disadvantage in the business world.
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