Medical IT Support

What EZPC Indy Can Do for Your Business

In the healthcare industry, you are always tethered to technology. Keeping that technology up and running 24×7 is a multifaceted challenge in the medical IT support field. Healthcare and medical providers don’t always have the resources to own their infrastructure and keep it operating at peak performance every minute of every day.

How EZPC Indy Does IT for Your Business

We help manage the IT health of your practice. We provide you access to technology research. We improve collaborative medicine, streamline communication with your patients, and more. We help medical practices reduce the cost of buying and managing technology, from strategy and planning to full outsourced management.

Benefits of Our Doctor IT Support

• Meet HIPAA & PCI Regulations
• Provide Frequent Reports
• Disaster Recovery
• Manage Software Updates
• Firewall Installation & Management
• Uphold Government Compliance

• Cloud Computing
• Ensure Applications Operational 24×7
• Increase Security & Protection
• Reduce Overall Time Spent on IT
• Help Desk & Onsite Support
• Email Encryption

Medical IT Challenges

Patient Satisfaction

Today, your patients expect to interact with you anywhere, anytime. Increasingly, they don’t want to call you to handle routine things, preferring instead to check test results, make appointments and find information online. EZPC Indy helps keep your patients happy.

Compliance

Regulations change constantly, and it’s imperative that all your technology be continually monitored and upgraded to ensure they meet the most current rules, especially for HIPAA and PCI. That applies to how your applications store data, how your storage protects it, and how your networks transmit it. EZPC Indy continually administer audits and reports to help you keep pace.

Costs

You face three costs. First is the capital cost of owning and licensing technology. Second is the operational cost of keeping that technology running. Third is the cost you incur when you fall out of compliance. EZPC Indy helps you manage those costs.

Performance & Integration

All of your equipment and software has to run perfectly and perfectly integrate with each other. From practice management systems to EMR, from imaging systems to cardiac testing systems, and from voice systems to virtual desktops, EZPC Indy gets your systems running harmoniously.

Security

Nowhere does a data breach or loss of data, whether by a hacker or natural disaster, have as dire a consequence as it does in healthcare. It’s vital that you have a tested, fail-proof backup, restore and disaster recovery strategy in place. EZPC Indy keeps your patient and business information safe and sound.

Applications We Support

Advantx/Source Medical Allscripts AOD Health Care Solutions Cerner
Citrix Epic Exchange InterSystems
McKesson Meditech Misys SharePoint/EDM
Siemens