Small Business IT Support

Small Business IT Support

Making Your Life Easier!

What EZPC Indy Can Do for Your Business

Many small and medium businesses can realize substantial benefits for their company leveraging a managed IT services provider. You may know how to run your business, but maybe not when it comes to managing your IT. We care about the success of your small business because we are also a small business.

How EZPC Indy Does IT for Your Business

Our managed IT services are flexibly and innovatively designed. We provide services and support across many industries to help transform and grow your small business. With our tools, support and solutions, you eliminate downtime, save money and increase efficiency. You also can focus more time on growing your business.

Benefits of Our Small & Medium Business IT Support

• Help Desk Support
• Enhanced System Security
• Firewall Installation & Management
• Disaster Backup & Recovery
• Reduce Overall IT Costs
• Decrease Time Spent on IT Issues

• Increase Security
• Network & Server Management
• Email Encryption
• Desktop Management
• Cloud Computing
• Provide Frequent Reports

Small Business IT Support Challenges

Bridging the Talent Gap

Many businesses feel there’s a gap between existing skills and desired skills when it comes to IT service and manage service providers. At EZPC Indy, we have IT consultants who are fully trained, rich with small business tech support knowledge, and armed with problem-solving abilities. We guarantee to exceed your needs.

No IT Policies & Procedures

We are all human, and human error contributes to big challenges. Not controlling system administrator access when roles change or people leave. Employees losing laptops or having them stolen. Easily cracked user passwords. Too often, such a breach sends a business into a crisis tailspin. It leads to financial losses, customer repercussions and even legal problems. At EZPC Indy, we respond with “prevention is the best answer.” We audit your processes and implement security best practices at all vulnerable points. We educate employees about their responsibilities, and hold them accountable for following policies.

High Tech, Low Budget

IT services needs get complicated quickly. Many times, they might be budget-busters. EZPC Indy provides a range of IT management solutions to suit your specific business requirements. Do you need a full-time tech officer, once-a-week systems maintenance or a one-off project? How about VPN help, a 24-hour help desk or a plan to grow your IT capability within the constraints of your budget? No matter the challenge, we deliver exactly the business IT services you need. We solve your IT problems in a step-by-step manner at your pace.

Tackle Big Problems First

Systems and networks get more and more complex, and that makes it difficult to troubleshoot issues. You don’t want to spend hours or days solving minor issues while the bigger ones continue to plague the business. EZPC Indy guarantees that significant ROI comes from immediately isolating and fixing the major complications. We implement the proper monitoring tools, then tackle those problems before they get big.

Mobile

Mobile devices get lost. If yours does, that’s an opportunity for someone you don’t know to access important business information. That’s costly. EZPC Indy encourages you to treat mobile devices as endpoints of your IT ecosystem. Entitle them to the same levels of protection as your network, servers and desktops. Incorporate solutions, such as encryption and remote wipe capabilities, for mobile devices into your IT security plan.

Old Passwords

Using the same password multiple times and using easy passwords, are two common practices making your entire system potentially vulnerable. EZPC Indy requires employees to reset passwords often. We use password expiration in applications. We educate you and your team on the need for strong passwords.

Maintaining IT Resources

Maintaining IT hardware is expensive and time-consuming for businesses already challenged with managing the growing demands of operations. Common issues include slow or outdated servers, and physical loss in the event of a disaster. Then there is the capital expense of buying and scaling IT equipment as well as implementing upgrades. The sheer number of servers needed and the operating expense adds up, too. At EZPC Indy, we empower you to embrace virtualization technologies and move to virtual environments. Our economies of scale handles the hardware. That’s a more efficient use of your capital and staff.

Failed System, Incomplete Backups

You are no different than other businesses, erratically practicing traditional backups. The headaches and costs of trying to recover from a disaster, and perhaps not being able to completely recover, threaten your vitality. At EZPC Indy, we schedule backups and regularly test them. We inspect what you expect.

Downtime

A lot of time is wasted when employees wait for large files to slowly transfer because of bandwidth limitations and other issues. The last thing you want is business-critical computing to be interrupted. Other systems can be disrupted, too. A business phone system that’s down for a half a day means a tremendous loss of business. It’s an inconvenience for employees and customers. Go for fast speed and reliability for key communications connectivity with EZPC Indy.

Patchwork Technology

Many small businesses quickly grow into medium-sized businesses without a complete vision of their IT management needs. Often, the result is a hodgepodge of old and new technology. At EZPC Indy, we streamline your hardware and software. We develop a clear vision moving you forward with the proper business technology. This way, you grow to your full potential.